Nancy and Peter were FANTASTIC to work with!! My husband and I booked our honeymoon to Sandals Barbados through Nancy and she took such good care of us. When bad weather the night before we were supposed to leave was threatening our flights, Nancy assured me that they would "move heaven and earth" to get us to our honeymoon on time. What a promise!! We ended up not having to change our flights and got to our resort as scheduled. She also provided so many pictures, details, and tips before we left to ensure we knew our stuff before we got there. Additionally, she told us to call/text her during our stay is anything was amiss (it wasn't). When we were still looking to book our honeymoon prior to our wedding, I found Premium Resorts of Cook Travel online via their outstanding reviews. Even though we live in a different state, Nancy worked with us through phone calls and emails. Overall, just such great customer service from Nancy and we could not have been more pleased. WE HIGHLY RECOMMEND!